Dear Friends,
Any Advise would be appreciated as I fly to FL tomarrow.
“ Crafting America’s Dream Machines Since 1990” and billed as the ultimate motorcycle I shelled out $40K in Daytona 2004 for what was to become the nightmare at Daytona Bike Week 2005.
I had to trailer my bike all the way to Daytona because it would not run more than 300 feet before stalling and failing to restart. Very odd since it ran fine after just being serviced a Mountain Boss Hoss where the failed starter, and failed parking brake were replaced. After arriving in Daytona and losing a day of riding the fuel pump was replaced. Ran fine until the next day when my group was ready to head out for a ride and again flame-out no restart. Back to MBH for a carburetor replacement and another day of riding lost. No complaints with MBH as they kept at it until the problem was resolved. Next day head out across the state to Marco Island cruising down I-75 stop for fuel and the bike won’t go into neutral, but it will start in DRIVE, that’s real safe. I called Rodger at MBH and he suggested that it may be a shifter problem, but since I’m close to Summit Boss Hoss he will contact Mike Kelly to expect me. I arrived at Summit the next day and when the pan was dropped it was full of metal pieces, needs a rebuild, but Mike and his crew are heading out to Daytona the next day. When I think that my vacation is totally shot Mike comes through with an Ultra Classic for me to finish my vacation. That’s the kind of treatment I appreciate for from both of these dealers, Mountain & Summit are class acts.
I got a call from Mike Kelly on Monday 4/18 that my bike was complete tested and awaiting arrival on Thursday to pick up, however, I was informed that the factory had denied warrantee coverage because the transmission failure is my fault!
I’ve just had an unbelievable conversation with Rad Hunsley whereby I implored him to do the right thing voluntarily with no success, so I’m left with the options of coughing up another $1,521 or sue Boss Hoss. Having spent over $50k in the last 2 years successfully defending a frivolous lawsuit, I can honestly state that I despise lawyers with every fiber in my body. Is this what I’m reduced to to gain satisfaction? The starter failed, the parking brake failed, the fuel pump failed, the carburetor failed, all of these mechanical devices were not my fault, but some suit behind a desk can determine that the failed transmission gear set is rider abuse. This same transmission that has been the weakest link in this motorcycle. Man am I angry.....Ray
Any Advise would be appreciated as I fly to FL tomarrow.
“ Crafting America’s Dream Machines Since 1990” and billed as the ultimate motorcycle I shelled out $40K in Daytona 2004 for what was to become the nightmare at Daytona Bike Week 2005.
I had to trailer my bike all the way to Daytona because it would not run more than 300 feet before stalling and failing to restart. Very odd since it ran fine after just being serviced a Mountain Boss Hoss where the failed starter, and failed parking brake were replaced. After arriving in Daytona and losing a day of riding the fuel pump was replaced. Ran fine until the next day when my group was ready to head out for a ride and again flame-out no restart. Back to MBH for a carburetor replacement and another day of riding lost. No complaints with MBH as they kept at it until the problem was resolved. Next day head out across the state to Marco Island cruising down I-75 stop for fuel and the bike won’t go into neutral, but it will start in DRIVE, that’s real safe. I called Rodger at MBH and he suggested that it may be a shifter problem, but since I’m close to Summit Boss Hoss he will contact Mike Kelly to expect me. I arrived at Summit the next day and when the pan was dropped it was full of metal pieces, needs a rebuild, but Mike and his crew are heading out to Daytona the next day. When I think that my vacation is totally shot Mike comes through with an Ultra Classic for me to finish my vacation. That’s the kind of treatment I appreciate for from both of these dealers, Mountain & Summit are class acts.
I got a call from Mike Kelly on Monday 4/18 that my bike was complete tested and awaiting arrival on Thursday to pick up, however, I was informed that the factory had denied warrantee coverage because the transmission failure is my fault!
I’ve just had an unbelievable conversation with Rad Hunsley whereby I implored him to do the right thing voluntarily with no success, so I’m left with the options of coughing up another $1,521 or sue Boss Hoss. Having spent over $50k in the last 2 years successfully defending a frivolous lawsuit, I can honestly state that I despise lawyers with every fiber in my body. Is this what I’m reduced to to gain satisfaction? The starter failed, the parking brake failed, the fuel pump failed, the carburetor failed, all of these mechanical devices were not my fault, but some suit behind a desk can determine that the failed transmission gear set is rider abuse. This same transmission that has been the weakest link in this motorcycle. Man am I angry.....Ray